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Terms and Conditions

Mental Heath First Aid

Terms and Conditions

Provisional Bookings

We will hold bookings on a provisional basis up to a point where we have other organisations requiring the training on the same day or week. At this stage, we will contact you and ask you to either confirm or release your booking.

Note payment for the confirmation of booking should be made four weeks prior to the course start date.

Cancellation Policy

Details of our cancellation policy are listed below:

If you cancel and have made payment within four weeks of the course being delivered we reserve the right to charge 50% of the total fee. If you cancel within two weeks, you will be charged at the full rate.

We reserve the right to cancel programmes up to six weeks before their start date if there are insufficient bookings. Deligates will be informed by email.

Cancellations must be sent in writing to and are only valid once receipt has been confirmed.

Please be aware that for some people, some of the topics covered on the MHFA two day course may evoke distressing feelings and emotions. Please notify the team ahead of the course if you have any concerns regarding this. All deligates will be asked on the training to ensure they are mindful of their own well being during the course.